Bitcoin recovery

Bitcoin recovery means getting back into a wallet you own but can't open. I do this in person for clients across Australia. The fee is 10% of what's recovered, and nothing if recovery fails.

By Sarn Elliott. Updated November 2026.

Can lost Bitcoin be recovered?

Sometimes. It depends on what you still have, how the wallet was set up, and what's happened to it since. Situations that look permanent aren't always. I'll give you an honest answer from the start, even if the answer is no.

"I am ever so grateful to have found Sarn. I thought my situation was hopeless but he was able to help me recover $370,000 in Bitcoin."

Client

What can you help with?

• A forgotten wallet password
• A missing or incomplete seed phrase
• A locked or failed hardware wallet
• An old wallet file that won't open
• A balance that's missing or showing zero

In one case, a nine-year-old Ledger had stopped displaying its Bitcoin and the client had all but given up. I recovered access to $110,000 within two days.

How can I recover my lost Bitcoin wallet?

1. Stop trying fixesReinstalling software, resetting a device or writing to an old drive can make recovery harder. Leave everything exactly as it is, and never type your recovery words into a website or app someone sends you.
2. Gather what you still haveThe device or old computer the wallet was on, any written notes or partial words, the name of the wallet software, and roughly when you set it up. Keep anything sensitive to yourself for now.
3. Get an honest assessmentGet in touch and I'll tell you whether recovery looks possible before you commit to anything. There's nothing to pay upfront, and nothing if it can't be recovered.

Who does the work

Sarn Elliott, independent crypto recovery specialist. I've spent 9 years in digital assets and personally helped clients recover more than $1 million in lost crypto.

You deal with me from your first message to the handover. More about me.

What to expect

• An honest answer first. If I think the chances are low, I'll say so upfront.
• Everything agreed in writing. You sign off on the plan and the fee before work starts.
• Face to face. We meet in person at a private office, so you know exactly who's handling your wallet.
• Plain English. Most of my clients aren't technical, and I'll move at your pace.
• Strict confidentiality. What you share stays between us.

Never send seed words, passwords or private keys by email, text or web form, to me or anyone else. See what I will never ask for.

What does it cost?

My fee is 10% of the assets recovered, agreed in writing before work starts. There's nothing to pay upfront, and nothing to pay if recovery fails. Because I only get paid when it works, our interests are aligned from the start.

Talk it through

Getting in touch is free, confidential and carries no obligation. You don't need to understand the technical details. Just tell me what happened.